Thanks for shopping at Stylyst Store!
Stylyst Shop wants you to be completely satisfied with every item that you purchase from us and are committed to your satisfaction. If you are not happy with your purchase we will gladly provide you with a refund under the following conditions:
All returns must be pre-authorized by emailing us at firstname.lastname@example.org
- Please provide:
- your original order number (if applicable),
- your name (and/or the name the item was ordered under),
- and the product you are returning.
PLEASE NOTE: Any item returned without an Authorization Number will be refused and returned to sender.
- Item is returned within 15 days of the receipt date
- Returns must be accompanied by original receipt, in original condition with all original packaging. At our discretion, any item returned that is not in its original packaging and in as-new condition may be subject to additional charges up to 50% of the value of the item.
- Unfortunately, we cannot refund or exchange any items that have been worn or used and are without tags. All items returned must be in original condition.
- Return shipping is your responsibility, so we advise you use a service that has tracking capabilities for insurance reasons.
- Actual cost of initial shipping will be deducted from refund total
- Min 20% re-stocking fee applies on all returns
WARRANTY ON DAMAGED / FAULTY ITEMS
All products purchased from stylyst.com.au include warranty. Our products are generally offered with 12-month warranty. However, some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for warranty period.
Stylyst Store reserves the right to refuse or issue a refund/replacement item in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear.
Please see our shipping policy page for more information on lead times as not all products are in stock.
Make sure to retain your receipt!